POLICIES

CANCELLATION/RESCHEDULE POLICY

NO-SHOWS will be charged 100% of the missed appointment.

Failure to reschedule an appointment 24 hours prior to the scheduled appointment will result in being charged 50% of the appointment.

Charges will be applied to guest’s next appointment. If you fail to honor our cancellation/reschedule policy two times, we unfortunately will no longer be able to see you as a guest.

We accept cash, Visa, MasterCard, Discover and Aveda gift cards.

beyond is an Aveda Pure Privilege salon.

beyond gift cards are available and can be redeemed for services or retail products.

Our beyond team strives to meet your expectations. If you are not completely satisfied, you must call within 48 hours of your service and we will do our best to meet your needs.

All prices subject to change.

We respectfully request that only guests receiving services are permitted in the salon or spa areas. Children under the age of 12 are not permitted in the salon and spa areas and must be supervised by an adult in the retail area.